Avoid Phone Fraud
Criminals also use the phone, and especially
Internet phone systems, to trick people. Again,
they are after your private information and bank
account details, and want to trick you into calling
them and handing it over. Online criminals have
long used fake emails and fake websites to trick
people into giving away private information.
You get a fake email telling you to ring
a (fake) customer service number or to ring
a voicemail system that asks for your bank
account number and PIN code.
You get a phone call or fax asking you to
call a given number to cancel an expensive
service you did not subscribe to.
You get a message on your voicemail saying
you have won the lottery or a lucky draw.
How can you protect yourself?
Always use telephone numbers from trustworthy
sources; e.g. call the number on your bank
statement for your local bank.
Be careful when handing out your personal
information or bank account details.
Do not trust unsolicited communication from
unknown sources, whether by email, phone,
text messages or fax.
Stay up to date with the latest
Avoid Fake Websites.