Government Services

Government-to-Citizen (G2C)

• The way in which citizens can obtain services and purchase products from the government through electronic media such as the Internet
  
  
• Examples:
  
  
  • Activities may include
    
    
    • applying for certificate, license and permit
      
    • booking, eg marriage registration
      
    • submitting information, e.g. job opening
      
    • doing payment
      
    • accessing public information, etc...

---

Government-to-Business (G2B)

• The way in which government purchases goods and services from business organisations through electronic media such as the Internet
  
  
• Example
  
  
  • e-Tender Box (ETB) system