Business Services

Business-to-Consumer (B2C)

• Businesses and consumers can conduct above-mentioned activities between two ends on the Internet
  
  
• Examples
  
  
  • e-shopping: activities may include
    
    • viewing online catalogue
      
    • selecting merchandise
      
    • placing purchase order
      
    • paying by bank cards, such as credit cards and charge cards
      
    • checking goods delivery
      
      
  • e-banking: activities may include
    
    • updating accounts of bank, credit card, investment, insurance and MPF
      
    • updating user information
      
    • doing payment & remittance
      
    • submitting IPO application
      
    • placing buy / sell instruction
      
    • getting market information
      
    • applying for bank account, credit card, e-shopping card, investment account, loan facility, etc...
      
      
  • e-learning: activities may include
    
    • submitting application
      
    • doing payment
      
    • accessing program information
      
    • taking examination
      
    • using student chatroom, etc...

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Business-to-Business (B2B)

• Business activities such as procurement and payment between two businesses are done online
  
  
• Examples
  
  
  • Tradelink
    
    
  • Activities may include
    
    
    • Submitting import / export declaration
      
    • Applying for dutiable commodities permit
      
    • Placing shipping order
      
    • Doing payment
      
    • Updating transaction status, billing statement, etc
      
    • Accessing trade information, etc...