Information Security in Electronic Services
What are Electronic Services?
Electronic Services(e-Service) are the attainment
and delivery of services through electronic media.
E-commerce is also put under this category. It
means using electronic communications to transact,
without face to face meeting between the two parties
of the transaction. Activities taken place in
e-Service include:
- registering for user identity, e.g. membership
application
- updating user information, e.g. new address
- updating user status, e.g. credit card account
balance
- submitting application, e.g. credit card,
driving licence
- placing order / instruction, e.g. buying and
selling of stocks and funds
- doing payment transaction, e.g. credit card
payment
- searching for information, e.g. business matching
- exchanging information, e.g. chatroom
- receiving information and service, e.g. education
program notes
- making enquiry, e.g. shipping schedule
- doing survey, etc...
Who are Involved?
- Individuals, including consumers and citizens
- Businesses, including public organisations
- Government
How are they Involved?
Copyright 2002. The Government of the Hong Kong Special Administrative
Region.