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Other Tips
Securing Your Outsourcing IT Tasks
IT outsourcing refers to the contracting out
of IT services or functions, which have previously
been carried out by internal staff. IT Outsourcing
can cover a range of different services including
application development and maintenance, network
management, desktop management, IT helpdesk services
and computer data centre management.
When any IT operation of an organisation is contracted
out, the external service provider (or the outsourcing
vendor) may effectively become an "insider",
handling sensitive and important information for
the company. While the services provided by an
outsourcing vendor may be beneficial and cost-effective,
proper security management processes and procedures
must be in place to protect sensitive data and
customer privacy in outsourced IT projects or
service. Data owners need to monitor and review
all access rights granted to outsourcing vendors
so as to protect key data at all times. The bottom
line is: an organisation can outsource its operations,
but not its responsibilities.
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